Our purpose is to ensure that our customers succeed. We do this by putting client success at the forefront of everything we do. We are dedicated to helping you achieve your business goals with Jama Connect®, and when your business needs to resolve issues quickly, it’s critical to resume normal operations as fast as possible.
The Premium Support Subscription provides dedicated support and services for your Jama Connect® deployment(s) throughout the Premium Support subscription term.
In this datasheet, we cover what’s included in the Premium Support Subscription, including:
A named Technical Account Manager (TAM)
Named support contacts
Priority response times